is a voluntary, non-binding process that allows parties to work with a mediator
to try to quickly resolve differences. Mediation may result in a settlement
that is mutually agreeable to all parties in the dispute, avoiding the need for
arbitration or litigation. Investors who are unable to resolve a dispute
through mediation can still go to arbitration.
Websites for the FINRA
Dispute Resolution, Inc. and the
New York Stock Exchange have more information about mediation.